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7 Benefits of an MSP for SMBs
Small and medium businesses of any kind can benefit from finding a managed service provider.
1. Regulations & Compliance
Employing an MSP is a simple way for businesses to ensure they meet compliance with industry regulations. HIPAA, GDPR, and other standards all require privacy and security standards to be met. Cybersecurity insurance, which is more necessary than ever, also has strict guidelines to be met.
2. Access Control & User Roles
One important way to protect data is to limit who has access to it. The most common method of assigning access is the ‘least-privilege’ method, in which employees can access the bare minimum information and applications needed to function on a daily basis. If one account gets compromised, there is less data that can be breached or deleted.
3. User Security
Preventing account compromises is crucial to preventing data breaches. A popular technique is through multi-factor authentication. Users enter their password and are prompted to enter a code that was texted or emailed to them or approve the sign-in via a notification on their phone. Even if a hacker knows the password, they don’t have everything they need to access the account.
4. Data Backups & Security
Data should be backed up regularly (daily or more, depending on business size and function) to prevent data loss in case of emergency. More importantly, it is a good idea for this data to be encrypted to secure it from hackers and cybercriminals.
5. Disaster Recovery
Nobody expects to be the victim of a disaster, but it can happen at any moment. This could be a digital disaster, like a data breach, or a flooding or fire destroying servers or other hardware. Data loss can cause thousands of dollars and stop business operations. A managed service provider will work with your small business to create a plan on what to do in case of a disaster to minimize downtime.
6. Simplified Point of Contact
With all of these IT service needs, it’s common to use many different companies. However, that’s more companies you have to keep track of billing with, and it might get confusing who to contact when you run into an issue. With a managed service provider, there’s only one person to contact when something goes wrong. If the technician with the MSP can’t fix it, they are able to more effectively communicate with the third-party vendor on what’s going wrong than someone who doesn’t work in the IT industry every day.
7. Extensive Support
Most managed service providers offer customizable support depending on your business needs. An MSP can monitor servers for performance and firewalls for security concerns from their own location, minimizing time and money spent travelling.
At Box Lake, we offer 24×7 support to keep your business running smoothly any time.
The Box Lake Advantage
Box Lake understands your needs as a small business because we are a small business, too. We work not just to solve your IT problems but to develop a connection with your team to understand their needs. Instead of outsourcing to a large company and having to work with a different technician each time you run into a problem, turn to Box Lake’s expert team of engineers and IT professionals.
Contact Box Lake Networks today for managed services and IT security solutions.
